Frequently Asked Questions

A: For USD we use the official bank rate of the day.

A: To check the price and availability of a particular product, kindly make use of our dedicated WhatsApp number +263 788 225 675.

A: Please find below our branch details for your kind attention.
15 Grantham Road,


Landlines: 029 22 72912 /69558 / 67562

A: We take the following methods of payment – Cash, Ecocash, SWIPE and Bank Transfers.

A: We do offer delivery services to our authorized dealers and delivery takes between 1-2 working days after confirmation of payment.

A: To become an accredited reseller, please follow these simple steps:

  1. Email the following documents to enquiries(at)

– Company Profile

– CR6

– CR14

– Certificate of Incorporation

– Banking Details

  1. Send pictures of your Retail outlet to the same email mentioned above.
  2. Arrange a site visit with one of our Sales Representatives.


Alternatively fill out the online form and attach the required documentation via

A: We do not sell to individuals; our policy is to refer customers to our dealers who are located nationwide.

A: No goods are returnable after ten (10) days from payment/ collection without prior written consent. Returns shall be credited in full less fifty percent (50%) handling charge, subject to the goods being in the original packaging and a marketable condition. Carriage is to be borne by the customer.